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North Carolina’s bold move on civil service
The state’s new civil service statute, enacted by a Republican legislature and signed into law by a Democratic governor, is a big deal
11 hrs ago
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Jennifer Pahlka
71
3
13
Government Reform Needs a Field
I spent twenty years helping build a field without realizing that's what I was doing. This one, we're building on purpose.
Published on The Art of Association
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Jul 9
June 2026
Philanthropy’s Willie Sutton Problem
Third wave philanthropy will need to work with government, but it will also have to work ON government
Jun 19
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Jennifer Pahlka
79
13
16
May 2026
The Digital Service Was Never the Point
Colorado becomes first state to commit to the product model at scale
May 30
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Jennifer Pahlka
and
Kelly Taylor
103
8
14
April 2026
A (shorter) Three Horizons Framework for Government Reform
We keep propping up a system that’s run out of time to adapt
Apr 27
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Jennifer Pahlka
14
3
A Three Horizons Framework for Government Reform
We keep propping up a system that’s run out of time to adapt
Apr 24
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Jennifer Pahlka
115
36
38
Mitigating Metrics Malaise: Claude on Goodhart's Law
Claude fought the law, and the bot won
Apr 22
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Jennifer Pahlka
68
2
3
To operationalize the product model, you have to speak budget
And how the US can double down on the "systems that benefit everyone but belong to no one."
Apr 13
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Jennifer Pahlka
42
9
4
What DOGE Could Have Done
Done right, cutting staff actually can be a part of getting better outcomes. Part of.
Apr 9
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Jennifer Pahlka
71
2
17
Trial by Fire: Crisis Engineering
A new book shows how to turn a crisis into the change you've been waiting for
Apr 7
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Jennifer Pahlka
63
7
10
Yes, philanthropy should fund AI in government
The question isn't whether to use AI — it's whether we let it entrench the status quo or use it to finally put government in control of its own destiny
Apr 5
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Jennifer Pahlka
68
7
9
Serious State Capacity Notes for April 1
This is not an April Fools post, but it does feature an amazing April. Plus, becoming a serious country again, and what AI will do for intergovernmental…
Apr 1
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Jennifer Pahlka
35
5
6
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